Smart Home Assistant

Dyson CameraJet Toothbrush Pulled From Sale Over Fault Reports

SepehrBy Sepehr· 13 September 2026· Updated 15 September 2026· 3 min read
✓ Independent — no paid placements✓ UK-tested in real homes✓ Cited sources
Two Dyson CameraJet toothbrushes, pink and blue, standing upright on a bathroom counter.

Key takeaways

  • Dyson pulled the £419.99 CameraJet toothbrush from sale in the UK, US and France roughly two weeks after its 1 September 2026 launch.
  • Reported faults include water leaking into the battery compartment, overheating, oxidation and charging failures.
  • Dyson has acknowledged a component issue affecting a small number of early production batches.
  • The CameraJet has no Home Assistant or Matter integration, so this affects buying advice, not automation setups.
  • Dyson has not confirmed a return-to-sale date, so buying now risks getting an affected early batch.
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Dyson has pulled its £419.99 CameraJet toothbrush from sale in the UK, US and France, roughly two weeks after its 1 September 2026 launch, following widespread reports of water ingress, overheating and charging failures.

What has happened to the Dyson CameraJet toothbrush?

The CameraJet is Dyson's first electric toothbrush, combining a 28-frames-per-second optical sensor in the brush head with a targeted water jet that Dyson calls Gap Optical Targeting. It launched globally on 1 September 2026 at £419.99 (Ceramic Ultra Blue or Ceramic Pink), and we covered the launch in our full CameraJet overview at the time.

Within roughly two weeks, early buyers began reporting significant hardware problems: water leaking into the battery compartment, units overheating during charging, visible oxidation on internal components, and some brushes becoming completely unresponsive after only a handful of uses. Dyson subsequently removed the CameraJet from sale on its UK, US and French websites and in its retail stores, and confirmed a formal recall covering some units. Dyson has said the action relates to "a small number of early batches" affected by a "component issue," while separately telling press that the removal from sale reflects high demand and production scaling rather than the fault reports — two explanations that sit in some tension with each other, and which we haven't seen independently reconciled.

Why does this matter for Home Assistant users?

The CameraJet has no Home Assistant or Matter integration — it's a standalone oral-care device, not a connected smart home accessory — so this story matters less for automation and more for what it signals about Dyson's quality control on its newest connected/smart-adjacent product lines, arriving in the same September 2026 window as Dyson's Nurovi robot vacuums and HushJet air purifiers, which we covered separately in our IFA 2026 Dyson lineup roundup. Anyone considering those products alongside the CameraJet should treat this as a reason to wait for confirmed fixes and longer-term reliability reports before buying a first-batch Dyson device, connected or not.

What is the UK availability and price of the Dyson CameraJet?

Before the suspension, the CameraJet was listed on dyson.co.uk and in Dyson Demo Stores at £419.99 in Ceramic Ultra Blue or Ceramic Pink, with a Dyson-branded travel case bundle also available. As of this article's fact-check date, the product page has been pulled from the UK site entirely rather than simply marked out of stock, which is consistent with the wider three-market suspension rather than an isolated UK issue.

Should you buy the Dyson CameraJet now or wait?

Wait. With sales suspended in three major markets and Dyson yet to confirm exactly which batches are affected or when a fixed version will return to sale, there's no way to know whether a newly bought unit today would be a pre- or post-fix batch. If you already own one and notice water pooling near the charging contacts, unusual heat during charging, or the brush stopping mid-use, stop using it and contact Dyson support directly rather than continuing to charge it. We'll update our original CameraJet coverage once Dyson confirms a fix and a return-to-sale date.

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Frequently asked questions

Why was the Dyson CameraJet toothbrush pulled from sale?
Dyson pulled the CameraJet from sale in the UK, US and France roughly two weeks after its 1 September 2026 launch, following user reports of water leaking into the battery compartment, overheating during charging, oxidation on internal components, and some units failing completely within seconds of use. Dyson has confirmed a recall covering some devices and attributed it to a component issue in a small number of early production batches. The company has separately suggested the sales pause also reflects high demand and production scaling, though it hasn't fully reconciled that explanation with the fault reports. No confirmed return-to-sale date has been announced, so treat any current listing with caution until Dyson clarifies which batches are affected.
Is it safe to keep using a Dyson CameraJet toothbrush I already bought?
If your CameraJet is charging and operating normally with no signs of water pooling near the charging contacts, unusual heat, or unexpected shutdowns, Dyson hasn't told existing owners to stop using their units outright. However, given the reported faults involve water ingress and overheating around the battery, stop using and charging the device immediately if you notice any of those symptoms, and contact Dyson support to check whether your unit falls within an affected batch. Since Dyson hasn't published clear batch or serial number guidance yet, err on the side of caution with any device showing early warning signs rather than continuing to charge it overnight.

Sources

Sources verified 2026-09-13

  1. Cybernews — Dyson CameraJet toothbrush users report significant issues
  2. Consumer Reports — My First Look at the Dyson CameraJet Toothbrush Was Disappointing at Best
  3. NewsBytes — Dyson's $500 AI toothbrush hit by water-leak failures
  4. Dyson Press Release (via PR Newswire) — official CameraJet product photo
How we researched this

Claims in this article are checked against primary sources — manufacturer specifications, official documentation, Which? research, Ofgem guidance, or gov.uk — rather than forum threads or video reviews. Where the author has direct hands-on experience with a product (most Home Assistant, Zigbee, and home-networking gear is running in his own homelab), that is stated explicitly in the text.

For categories outside that personal setup — such as boilers, heat pumps, and other areas that are traditionally a heating engineer's domain — verdicts are built from cross-referenced manufacturer data, published lab results, and vetted expert and owner reviews rather than a claim of personal hands-on testing. See the editorial policy for the full methodology.

Sepehr

Written by

Sepehr

10+ years hands-on with Home Assistant & networking · Research-backed elsewhere · No brand deals

Smart home specialist with 10+ years running a self-hosted Home Assistant setup — Zigbee2MQTT, Frigate NVR, and local-first automations. Independent coverage for UK homes, no brand deals.

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